Shipping policy

Processing time
Orders are processed and shipped within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Domestic shipping (United States)
We ship to all 50 states via USPS and UPS. Shipping rates are calculated at checkout based on your order and selected shipping method. Orders of $50 or more qualify for free standard shipping on eligible items.

International shipping
We ship to select countries in Europe, the UK, Canada, Australia, New Zealand, Asia and the Middle East via USPS, UPS and DHL. International rates are calculated at checkout. Delivery times vary by destination and carrier.

Customs, duties and taxes
International orders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the customer's responsibility and are not included in the order total. We are not responsible for delays caused by customs.

Address accuracy
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

Lost or stolen packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen items. If your tracking hasn't updated in 7 days, or your package appears lost in transit, contact us at TB@Halterhanger.com and we'll help resolve it with the carrier.

Damaged orders
If your order arrives damaged, please see our Return & Refund Policy.

Questions
Tracie Beer Design LLC, dba Halter Hanger · TB@Halterhanger.com · 6230 Wilshire Blvd, Los Angeles, CA90048